Effective Complaint Handling Skills
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SKU: ECHA
This effective complaint handling skills training material can be used by trainers and business managers to present their own training workshops. The training material is 100% customizable and instantly available.
- Content: 8 Hours Of Course Content
- Shipping: Instant Digital Download
- Audience: Suitable For All Employees
- Branding: Rebrand As Your Own
- Customization: Freedom To Edit
- Experience: No Experience Required
Take Your Training Courses On Effective Complaint Handling Skills To A New Level
Looking for ways to present your own training courses in effective complaint handlings skills to a team?
What if we told you it's as simple as, well, just downloading and using this training course material.
In fact, you can instantly download this off-the-shelf customizable effective complaint handling skills training course that gives you the freedom to meet the needs of your learners ー with the functionality of also branding the course as your own.
In this effective complaint handling training course, your learner's experiences and assumptions will be tested so as to improve their overall skills.
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How To Present A Training Course On Effective Complaint Handling Skills That Will Benefit Your Learners
This training course on effective complaint handling skills will prepare your learners to meet the challenges of complaints effectively by equipping them with key knowledge centered around maximizing resources and skills.
Designed to be accessible for all categories of employees, your learners will discover the value of handling complaints within an organization.
Through engaging training material, discussion, and exercises, your learners will also be able to implement a practical approach to complaint handling. And, hands-on exercises and examples will help your learners to manage and measure an effective complaint handling process.
What's Included?
- A 29 Page Instructor Guide
- A 75 Page Participant Manual
- 85 Customizable PowerPoint Slides
- Ready-To-Use Training Games And Training Icebreakers
- A Course Advertorial
- Eight Pre-written Expert Training Guides
- Customizable Exercises And Tests
- Further Reading Lists
Learning Objectives
At the end of this training course your learners will be able to:
- Understand the value of handling complaints within the organization.
- Implement a practical complaint handling approach.
- Manage and measure an effective complaint handling process.
- Support an effective complaint handling process in action.