Conflict Management Skills
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Instant digital delivery!
SKU: MC
This conflict management skills training material can be used by trainers and business managers to present their own training workshops. The training material is 100% customizable and instantly available.
- Content: 8 Hours Of Course Content
- Shipping: Instant Digital Download
- Audience: Suitable For All Employees
- Branding: Rebrand As Your Own
- Customization: Freedom To Edit
- Experience: No Experience Required
How You Can Present Your Own Conflict Management Skills Training Courses
Creating a training course on conflict management skills can be complicated, but Oak Innovation offers you a new solution.
Now you can simply download and use this off-the-shelf and customizable training material to instruct your participants on conflict management skills.
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How To Present A Training Course On Conflict Management Skills That Will Benefit Your Learners
Growing competitive and technological changes are reshaping how companies are operating across the world. Increasingly, companies are also experiencing new pressures to better manage conflict situations even before they happen.
In this conflict management skills training course, your learners will better understand the relationship between conflict and the organization.
Through engaging training material, discussion, and exercises, they will also be able to identify various sources and types of conflict that can exist.
Designed to be accessible for all categories of employees, your learners will also learn about different perspectives on conflict. And, from the slide deck and learner manual, your learners will discover various conflict handling strategies and styles.
Through hands-on exercises and examples, they will also learn how to identify conflict outcomes.
What's Included?
- A 21 Page Instructor Guide
- A 66 Page Participant Manual
- 85 Customizable PowerPoint Slides
- Ready-To-Use Training Games And Training Icebreakers
- A Course Advertorial
- Eight Pre-written Expert Training Guides
- Customizable Exercises And Tests
- Further Reading Lists
Learning Objectives
At the end of this training course your learners will be able to:
- Understand the relationship between conflict and the organization.
- Identify sources and types of conflict.
- Appreciate different perspectives on conflict.
- Use various conflict handling strategies and styles.
- Identify conflict outcomes.
What's Covered?
These are the 4 key sections of this training course.
1. Introduction to conflict management skills
The content will enable you to:
- Share a definition of conflict to improve your audience’s conflict management skills.
- Discuss the types of conflict that can exist.
- Provide insights on conflict resolution roles.
2. Conflict handling strategies
In this section, your audience will learn about the importance of conflict management strategies.
3. Conflict-handling styles
You can use the content provided to explore various conflict management handling strategies.
4. Outcomes
This section focuses on the use of conflict outcomes to better manage conflict situations.