Problem-Solving Skills
Price:
Instant digital delivery!
SKU: CPSA
This problem-solving skills training material can be used by trainers and business managers to present workshops on problem-solving skills. The training material is 100% customizable and instantly available.
- Content: 8 Hours Of Course Content
- Shipping: Instant Digital Download
- Audience: Suitable For All Employees
- Branding: Rebrand As Your Own
- Customization: Freedom To Edit
- Experience: No Experience Required
An Instant Way To Start Presenting Your Own Problem-Solving Skills Training Courses
This is Oak Innovation's pre-written training course on problem-solving skills designed to provide you with the training manuals, slide decks, and expert guides to present and brand your own training courses in this key business area.
As a result, Oak Innovation makes it easier for you to plan and present problem-solving skills training courses by using instantly available training material.
Say goodbye to creating all your training material from scratch, and say hello to having all the training material you need to present your own courses.
Whether it’s presenting a training course to your own team, or to that of a client, Oak Innovation makes this process easy.
Present Your Courses With Ease
Get practical training material that you'll instantly feel comfortable with.
Brand Courses As Your Own
Oak Innovation makes it easier to brand your own training courses.
Share Content With Your Learners
Oak Innovation provides everything you need.
Offer Your Courses In A Smart Way
Instantly get all the training material you need.
How To Present A Training Course On Problem Solving Skills That Will Benefit Your Learners
Designed to be accessible for all categories of employees, your learners will be introduced to the business-critical area of problem-solving skills.
Through engaging training material, discussion, and exercises, your learners will discover different types of problems. And, from the slide deck and learner manual, your learners will explore how to apply ten practical problem-solving techniques.
You can use a combination of learning approaches, such as examples with the learner manuals and interactive classroom discussions, to help your audience to demonstrate how to use problem-solving techniques to drive more value.
Through hands-on exercises and examples, your learners will explore two effective planning techniques empowering them to develop the skills and confidence to tackle the most challenging problems they will face in their roles.
By the end of the program, your learners will learn how to apply a seven-step problem-solving model and they will develop the skills necessary to understand why problem-solving approaches can sometimes fail.
What's Included?
`A whole lot text that needs balancing will be able to:
- A 26 Page Instructor Guide
- A 76 Page Participant Manual
- 30 Customizable PowerPoint Slides
- Ready-To-Use Training Games And Training Icebreakers
- A Course Advertorial
- Eight Pre-written Expert Training Guides
- Customizable Exercises And Tests
- Further Reading Lists
Learning Objectives
At the end of this training course your participants will be able to:
- Define problem-solving.
- Identify different types of problems.
- Apply ten techniques.
- Put in place two effective planning techniques.
- Apply a seven-step model.
- Understand why problem-solving can sometimes fail.
- Determine what methods are best.
What's Covered?
These are the 7 key sections of this problem-solving training course.
1. An introduction to problem-solving skills
You can use the content provided to:
- Share that problems should be seen as a deviation from acceptable performance. For your audience, this concept of deviation may seem, at first, a little challenging to understand. However, this concept is straightforward. To illustrate, there can be a gap between what performance is happening and what performance is desired.
- Discuss that the purpose of problem-solving is to close this performance gap, wherever possible.
- Explore what is a problem.
- Discuss why we need to solve problems.
- Encourage participants to use reflection while solving problems.
2. Problem-solving techniques
The content explores the following ten problem-solving techniques:
- Brainstorming.
- TPN Analysis.
- Matrix Analysis.
- Paired Comparisons.
- Team Purpose Analysis.
- The Cause & Effect Diagram.
- SWOT Analysis.
- The 5 Ws.
- The 5 Whys.
- The Six Thinking Hats.
3. Planning and implementing projects
You can use the content provided to show how the PDCA Cycle works within problem-solving situations. Note: This cycle is also referred to as the Deming Cycle or the Deming Wheel.
4. Force Field Analysis
This section will help you:
- Share that Force Field Analysis is a robust technique when used in conjunction with the PDCA Cycle.
- Highlight that Kurt Lewin developed this technique to assist in diagnosing situations (e.g., all the forces for and against a decision).
- Discuss that this approach is helpful when looking at the variables involved in planning and implementing a change program. And, when attempting to overcome resistance to change.
- Stress that Lewin assumed that in any situation, there are both driving and restraining forces that influence any change that may occur.
5. A useful problem-solving process
This section outlines a seven-step Problem Solving Process:
- Identify the problem.
- Explore the problem.
- Set goals.
- Look at alternatives
- Select the best solution.
- Implement the solution.
- Evaluate.
6. When problem-solving fails
This section highlights that problem-solving approaches can fail because of:
- Poor problem-solving skills.
- Lack of focus.
- Lack of resources.
- Non-implementable solutions.